Privacy Policy

Effective date: 18 October, 2026
Last updated: 18 October, 2026

 1. Introduction

ICAR–Central Citrus Research Institute (“ICAR-CCRI”, “we”, “us” or “our”) respects the privacy of visitors to this website. This Privacy Policy explains what information may be collected, why it is collected, how it is used, and the choices available to users.

 2. Information we collect

When you use this website, we may collect:

- Information submitted through the Contact Us or other enquiry forms, including your name, email address, telephone number, address or affiliation, subject and message.
- Technical information necessary for website security and operation, such as session identifiers, browser information, date and time of access, and requested pages.
- Cookie preferences, language choices and accessibility settings stored on your device.
- Aggregated visitor-count information when analytics cookies are accepted.

Please do not submit Aadhaar numbers, financial information, health information or other sensitive personal information unless specifically requested through an authorised service.

 3. Purpose of processing

We use personal information only for specified purposes, including:

- Responding to enquiries and requests.
- Providing requested information and services.
- Operating, securing and maintaining the website.
- Remembering language, accessibility and cookie preferences.
- Enabling requested services such as maps, videos and site search.
- Measuring aggregated website usage where consent has been provided.
- Meeting applicable legal, regulatory and governmental requirements.

We do not sell personal information. The website does not currently use browsing activity to provide personalised content recommendations.

 4. Cookies and similar technologies

The website uses the following categories:

Strictly necessary cookies: These support website security, user sessions and recording cookie-consent choices. They cannot be disabled through the cookie preference panel.

Preference and personalisation technologies: These enable language selection, accessibility preferences, Google-powered search, maps and embedded YouTube content. They are activated only when permitted.

Analytics cookies: These support visitor counting and aggregated usage measurement. They are activated only when permitted.

The cookie-consent record remains valid for 180 days unless deleted earlier. Session cookies expire when the browser session ends or when the user logs out, where applicable.

Users can accept, reject or change optional cookie preferences at any time through the “Cookie preferences” link in the website footer.

 5. Third-party services

The website may use services provided by:

- Google Translate
- Google Programmable Search
- Google Maps
- YouTube
- HitWebCounter or another visitor-counting provider

When enabled, these services may receive technical information such as the user’s IP address, browser information and the page being accessed. Their processing is governed by their respective privacy policies.

Links to external websites are provided for convenience. ICAR-CCRI is not responsible for the privacy practices or content of external websites.

 6. Data sharing

Personal information may be shared only:

- With authorised ICAR-CCRI personnel who require it to respond to a request.
- With service providers acting on behalf of ICAR-CCRI.
- With competent authorities where required by law.
- Where necessary to protect the security, rights or property of ICAR-CCRI and its users.

 7. Data retention

Personal information is retained only for as long as required to fulfil the purpose for which it was collected, meet legal or administrative requirements, resolve disputes, or maintain security.

Suggested periods to confirm internally:

- General enquiries: `[for example, 12 months after resolution]`
- Contact-form submissions: `[retention period]`
- Security and server logs: `[retention period]`
- Consent records: 180 days
- Accessibility settings stored locally: until the user clears browser storage

Information that is no longer required will be securely deleted, anonymised or archived according to applicable record-retention requirements.

 8. Data security

ICAR-CCRI uses reasonable technical and organisational safeguards to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

 9. Your rights and choices

Subject to applicable law, users may request:

- Information about personal data processed by ICAR-CCRI.
- Correction of inaccurate or incomplete personal data.
- Erasure of personal data that is no longer required.
- Withdrawal of consent for optional processing.
- Grievance redressal concerning the handling of personal data.

Withdrawing consent does not affect processing that occurred lawfully before withdrawal.

 10. Children’s privacy

This website is intended to provide institutional and public information. ICAR-CCRI does not knowingly seek to collect personal data from children without appropriate consent where such consent is required by law.

 11. Grievance and privacy contact

For privacy questions, correction or erasure requests, or grievances, contact:

Grievance Officer/Authorised Contact: `[Name and designation]`  
ICAR–Central Citrus Research Institute  
Amravati Road, Nagpur – 440033, Maharashtra, India  
Email: director.ccri@icar.org.in  
Telephone: 0712-2500572 / 0712-2500249  
Response period: 

 12. Changes to this policy

This Privacy Policy may be updated to reflect changes in law, technology or website functionality. The revised policy will be published on this page with an updated revision date.